What You Need to Know about Attending an Initial Consultation with Us by Telephone or Video Conference

As the Covid-19 continues to spread across the globe, we understand everyone is feeling the impact in their day-to-day lives.

This means there is a lot less face-to-face time. Schools are closing, mass public gatherings suspended and businesses forced to have employees work remotely.

Dimond Family Lawyers understand that Covid-19 is a very significant public health issue, so we plan to continue providing a highly efficient legal service in a socially responsible manner.  It is with this in mind that (for the time being) we now conduct all our initial consultations by telephone or video conference (via Zoom).

Dimond Family Lawyers is a streamlined business with a focus on digital workflows and communication.

Conducting initial consultations online is simple and effective due to the inexpensive and easy-to-use video conferencing tools which are readily available, at no (or very limited) cost.

We can meet with you in the comfort of your own home using “Zoom” or via telephone call if you would prefer.

For more information and to familiarise yourself with this easy to use product, please click on the following link: https://zoom.us/

Scheduling a Meeting via Zoom

Once we identify you intend using Zoom for your initial consultation, a link and Meeting ID will be provided to you in our initial consultation confirmation letter, which will include instructions about how to attend your Zoom meeting.

To continue our strict compliance with identification checking procedures, we will ask you to supply photo identification in advance, via email.

You will be asked to make upfront payment before your meeting commences and provide us with your transfer receipt.

You can attend a Zoom meeting with us:

  • via Laptop or Tablet by clicking on the link provided to you; or
  • on your mobile phone, by downloading the Zoom Application and then entering the Meeting ID we provide to you in our confirmation letter.

We suggest you log in to Zoom and join the meeting 5 minutes prior to the commencement time.

You will be placed in a virtual “waiting room” until the consulting solicitor commences your meeting.

Consultation via Telephone

Whilst we understand not everybody is comfortable with attending via video call, we of course still invite consultations via telephone should this be more convenient to you.

Call us now for free 15-minute telephone consultation, or to book a 1-hour telephone or video conference consultation for a fixed fee of $275 (incl. GST).

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